We’ve heard you! One of the most common requests from our training officers has been an easier way to enroll new members into your agency’s group — and it’s here.
There’s a new “Add Team Member” tool. Log in, look in the My Agency box on My Dashboard, and click the Add Team Member button. It will open the new Add Team Member form.
What it does
The Add Team Member form lets you create a new member’s account from start to finish — username, email, name, EMS license information, and city/state/zip — all in one place. No more sending signup links and hoping they get used (although that process still works to let them to sign up on their own).
A few things worth knowing:
- Create a username that isn’t their full email address. Email addresses change and usernames cannot be changed. Use a first initial and last name or full name with no spaces, for example.
- One email, entered once. The address you enter is used for everything — login, password resets, and course notifications.
- License info up front. Entering your member’s State EMS License # and expiration date at signup means their CE credits report to CAPCE and the state correctly from their very first course.
- Passwords, your way. Set a password for the new member, or leave it blank and we’ll email them a link to choose their own (recommended).
- Live seat counter. The form shows how many seats your group is using, so there are no surprises. If you need more seats, just contact us.
- Transfers welcome. If someone already has an American CME account — say they’re joining you from another agency — choose “Someone who already has an American CME account,” enter their email or username, and their existing account joins your group with their profile and course history intact.
Team Leaders have it too
If your agency has additional Leaders beyond the account owner, they can also add members — everyone’s additions flow into the same group roster. Removing members remains with the account owner on the Sub Accounts page.
What your new member sees
The first time your new member logs in, they’ll be asked to review the profile you entered and accept our privacy policy — a quick one-click step — and then they’re off to their courses.
Follow up with an email
After you enroll a member, follow up with an email, so they know where to go once they log in. Here is a template that you can use:
Subject Line: Accessing your Assigned Assessments on American CME
Greetings,
I have enrolled you in our department’s group account on American CME. You should have received an email notification. Check your Spam folder if you don’t see it in your Inbox.
Once you are logged into American CME (https://americancme.org), you’ll arrive on the My Dashboard page. The My Agency box has a link to “All assigned courses” which opens our group page.
- Note: Our group page displays all levels of protocol tests. Only take the test for your license level.
- See your completed test scores or download your certificate from the Continue Learning box on My Dashboard. Click “All my courses.”
- Please contact support@americancme.org if you need assistance.
Thanks!
Questions? We’re happy to help: support@americancme.org
Happy training! The American CME Team
