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Frequently Asked Questions
1. Go to https://americancme.org and login or create an account.
3. On the Courses page, select Free CE Courses if your state accepts our continuing education courses. Select CAPCE Courses if you are in a state such as Michigan that requires credits to be issued through CAPCE. For CAPCE courses, you can sign up for each course individually and pay for each separately, or you can purchase a subscription.
4. Open the course and watch a 25-30 minute video.
5. Take a quick survey to provide feedback on the course.
6. Take a 10-question quiz for assessment.
7. Print or save your certificate.
First check that your browser window allows Pop-ups for once the video concludes, there will be a pop-up that you must OK to continue to the survey/exam. Here is how to check the pop-ups setting in Chrome. Also see the screenshots of steps 1-4 below: 1. Click the lock icon before the URL in the address bar.
2. Select Site settings.
3. Select the Privacy and security tab.
4. Locate Pop-ups and redirects on the list and select “Allow” from the drop-down menu.
5. Next, go back to the course, click play, then click the “fast forward ” link under the video. This will take you to the end of the course, and the pop-up will appear, or the survey and exam will appear. 
This can happen if you have previously taken this course. If you have taken it previously, there will be a Re-Take Course link. Click this link and then switch to an incognito browser. Open https://americancme.com, log in, and return to the course to re-take it. If this does not work, contact us. See our Contact form below.
The KAP (Knowledge Assessment Platform) where your MCA and/or Agency has posted its protocol assessments is at https://americancme.com/assessments. Review how to access this page from different starting points here.
Open your Agency page from the Quick Links box on your Dashboard or from the Agency tab on the User Panel (left-side navigation menu). On the Agency page, the list of users is in the lower right. Click the trashcan beside the user’s name to remove the user from the Agency. This will disassociate the user from the agency.
IF the user already has an American CME account, on the Agency page, begin typing their last name in the “User Name” field. A list of potential users will show, click on the account you would like to add. If the user already selected the agency when they created their account, you will see their name under Pending on your dashboard. Click the “check” to approve the request. Click the “trashcan” to deny the request. You can also approve or deny a request on the Agency page. Their name will be highlighted on the list of users. Click the checkbox to approve or the trashcan to deny the request. Need more help such as to add a new user, upload a spreadsheet of new users, or to create a new agency? Contact us.
Yes, the NREMT accepts continuing education from an organization that is accredited by CAPCE. NREMT also accepts State Approved CE, and many states will accept our American CME Free CE courses for this. Please refer to our Accepted States page to locate your state’s EMS agency and requirements. Please contact the NREMT for further questions or for the amount of credits you may take.
American CME has put markers in place so that if you have to leave or your internet connection fails, you will be able to start your education where you left off. You will see a “Fast Forward to my last position” just under the video. The video will have to buffer first, so please wait 30 to 60 seconds, depending on your internet speed.
In order to properly view our CMEs, it is strongly recommended to have a high speed internet connection. A slow connection will result in loading issues during your course. It helps to close any windows or tabs with websites that may also be streaming videos.
On our Accepted States page you will find a list of states in which American CME is approved. We update this page as we receive new information about state requirements, so check back often, and as a best practice, refer to your state EMS website for the most current information about your state CE requirements.