We’ve heard you! One of the most common requests from our training officers has been an easier way to enroll new members into your agency’s group — and it’s here.
There’s a new “Add Team Member” tab on your account page. Log in, look in your account menu, and you’ll find it right below My Groups.
What it does
The Add Team Member form lets you create a new member’s account from start to finish — username, email, name, EMS license information, and city/state/zip — all in one place. No more sending signup links and hoping they get used (although that process still works to let them to sign up on their own).
A few things worth knowing:
- Create a username that isn’t their full email address. Email addresses change and usernames cannot be changed. Use a first initial and last name or full name with no spaces, for example.
- One email, entered once. The address you enter is used for everything — login, password resets, and course notifications.
- License info up front. Entering your member’s State EMS License # and expiration date at signup means their CE credits report to CAPCE and the state correctly from their very first course.
- Passwords, your way. Set a password for the new member, or leave it blank and we’ll email them a link to choose their own (recommended).
- Live seat counter. The form shows how many seats your group is using, so there are no surprises. If you need more seats, just contact us.
- Transfers welcome. If someone already has an American CME account — say they’re joining you from another agency — choose “Someone who already has an American CME account,” enter their email or username, and their existing account joins your group with their profile and course history intact.
Team Leaders have it too
If your agency has additional Leaders beyond the account owner, they can also add members — everyone’s additions flow into the same group roster. Removing members remains with the account owner on the Sub Accounts page.
What your new member sees
The first time your new member logs in, they’ll be asked to review the profile you entered and accept our privacy policy — a quick one-click step — and then they’re off to their courses.
One favor to ask
Please have new members join only through your Add Team Member tab or your Group Leader’s signup link like before. Membership purchase links are for the account owner and shouldn’t be shared — they create the wrong kind of account.
Questions? We’re happy to help: support@americancme.org
Happy training! The American CME Team
